Mastering Anger: How to Understand and Manage This Powerful Emotion for a Healthier LifeHow to Understand and Manage This Powerful Emotion for a Healthier Life Anger is one of the most powerful and complex emotions we experience. It can be a sudden burst of frustration or a slow burn of resentment that builds up over…
Tag Archive for conflict resolution
Understanding Assertiveness: A Key to Personal and Professional Growth
by John Katebe •
Assertiveness is the ability to express one’s thoughts, feelings, and needs in a direct, honest, and respectful manner. It stands as a middle ground between passivity, where one’s rights are neglected, and aggression, where others’ rights are trampled. Assertiveness fosters healthy communication and strengthens relationships by ensuring mutual respect and understanding. For instance, in a workplace scenario, an assertive approach involves calmly explaining your current workload to your supervisor and suggesting redistributing tasks, which acknowledges your limits while respecting your supervisor’s position. Assertiveness benefits overwhelmed employees, people-pleasers, shy students, and conflict-averse managers by enhancing productivity, reducing stress, and fostering more balanced and healthy relationships.
My Dad’s Legacy in Chamboli
by JS •
In the bustling heart of Zambia’s Copperbelt, within the dynamic yet tumultuous Chamboli, known colloquially as “Biafra,” my dad embraced the role of a social worker after his initial career as a teacher. His transition to the ZCCM mining company marked the beginning of an extraordinary journey, leading the Youth in Chamboli initiative against a backdrop of potential unrest and youthful exuberance. Amidst challenges that could easily spiral into chaos, my dad wielded a powerful tool transcending conventional methods of conflict resolution: active listening. His ability to truly hear, understand, and empathetically engage with the community’s youth cultivated a remarkable sense of calm and order in a place nicknamed after a war-torn region. This narrative explores the profound impact of my dad’s active listening, a testament to the transformative power of genuine empathy and understanding within the complexities of human interaction and community building.